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# Contact details
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If you have any questions regarding the cluster or the mass storage, please contact the UDIMED/UDIGIGA by filling a form at
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https://sam.med.uliege.be/
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For bioinformatics related questions (if you need help to use the terminal, slurm, singularity, conda, git or standard bioinformatics tools), or to request the installation of a bioinformatics tool on the cluster, please contact the bioinformatics team by filling a form at
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https://sam.med.uliege.be/ (change the section "Catégorie concernée" from UDI-MED to BIOINFO-GIGA) |
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## Mass storage/Cluster
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For questions regarding the mass storage or the cluster, and more specifically to
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- ask for the creation of a new team and/or project folder
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- ask for the creation of a PLATFORMS, ARCHIVES or SHARE folder
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- ask to add a new member to a team or remove somebody who stopped working on a project
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- request a [previous backed-up version](mass-storage/mass-storage-backup-archive) of a file (not always possible)
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- ask any question about [quotas](mass-storage/mass-storage-quota) or request more data storage space
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**Please contact the UDIMED/UDIGIGA by filling a form at**
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https://sam.med.uliege.be/ (keeping the "Catégorie concernée" to its default value "UDI-MED")
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**NB**:
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It is also **mandatory** to contact the UDI GIGA-MED IT specialist before
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- connecting to the mass storage any instrument that will produce large amount of data,
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- running any analysis that will generate a large number of small files that can’t be encapsulated in an archive
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- copying or downloading 1Tb of data or more.
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## Bioinformatics related questions
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If you need help/advices to use the cluster, manage your data or analyse them, and more specifically if
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- you need help using the terminal, slurm, singularity, conda, git or standard bioinformatics tools
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- you need help sending data to our offline archiving system or copying/moving files on/from/to the mass storage
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- you would like us to install some bioinformatic tools in a centralised fashion
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- you have any question or feedback about this wiki
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**Please contact the bioinformatics team by filling a form at**
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https://sam.med.uliege.be/ (change the section "Catégorie concernée" from UDI-MED to `BIOINFO-GIGA`)
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