## GIGA mass storage and cluster, VPN, Office365 and DoX
For questions regarding the mass storage or the cluster, and more specifically to
**(GIGA members and direct collaborators only, if you are from another ULG lab using the University mass storage and have a question, please contact your [UDI](https://www.campus.uliege.be/cms/c_9156615/fr/unites-decentralisees-d-informatique))**
For questions regarding the GIGA mass storage or cluster, DoX or the VPN, and more specifically to
- ask for help installing/using DoX, Office365 or the ULiege VPN
- ask for the creation of a new team and/or project folder
- ask for the creation of a new team and/or project folder
- ask for the creation of a PLATFORMS, ARCHIVES or SHARE folder
- ask for the creation of a PLATFORMS, ARCHIVES or SHARE folder
- ask to add a new member to a team or remove somebody who stopped working on a project
- ask to add a new member to a team or remove somebody who stopped working on a project
- request a [previous backed-up version](mass-storage/mass-storage-backup-archive) of a file (not always possible)
- request a [previous backed-up version](mass-storage/mass-storage-backup-archive) of a file (not always possible)
- ask any question about [quotas](mass-storage/mass-storage-quota) or request more data storage space
- ask any question about [quotas](mass-storage/mass-storage-quota) or request more data storage space
**Please contact the UDIMED/UDIGIGA by filling a form at**
**Please contact the UDIMED/UDIGIGA by filling a form at**
https://sam.med.uliege.be/ (keeping the "Catégorie concernée" to its default value "UDI-MED")
https://sam.med.uliege.be/ (keeping the "Catégorie concernée" to its default value "UDI-MED")
**NB**:
**NB**:
It is also **mandatory** to contact the UDI GIGA-MED IT specialist before
It is also **mandatory** to contact the UDI GIGA-MED IT specialist before
- connecting to the mass storage any instrument that will produce large amount of data,
- connecting to the mass storage any instrument that will produce large amount of data,
- running any analysis that will generate a large number of small files that can’t be encapsulated in an archive
- running any analysis that will generate a large number of small files that can’t be encapsulated in an archive
- copying or downloading 1Tb of data or more.
- copying or downloading 1Tb of data or more.
## Bioinformatics related questions
## Bioinformatics related questions
If you need help/advices to use the cluster, manage your data or analyse them, and more specifically if
If you need help/advices to use the cluster, manage your data or analyse them, and more specifically if
- you need help using the terminal, slurm, singularity, conda, git or standard bioinformatics tools
- you need help using the terminal, slurm, singularity, conda, git or standard bioinformatics tools
- you need help sending data to our offline archiving system or copying/moving files on/from/to the mass storage
- you need help sending data to our offline archiving system or copying/moving files on/from/to the mass storage
- you would like us to install some bioinformatic tools in a centralised fashion
- you would like us to install some bioinformatic tools in a centralised fashion
- you have any question or feedback about this wiki
- you have any question or feedback about this wiki
**Please contact the bioinformatics team by filling a form at**
**Please contact the bioinformatics team by filling a form at**
https://sam.med.uliege.be/ (change the section "Catégorie concernée" from UDI-MED to `BIOINFO-GIGA`)
https://sam.med.uliege.be/ (change the section "Catégorie concernée" from UDI-MED to `BIOINFO-GIGA`)
